Go Bananas Tours
Do you have any doubts?
After making your reservation, you will receive an email with your ticket and a code. You can print it or show the code at the collection point.
Information on whether transportation is included or not is specified in each activity.
Pick-up times vary according to the activity, but are generally between 8:30 AM and 9:30 AM in the morning and between 14:00 PM and 15:00 PM in the afternoon.
You will need to provide basic information and select a payment method to book online.
Reservations cannot be made by telephone.
This is not necessary, as all our tickets are electronic.
Generally, a deposit is required to make a reservation.
We offer a best value guarantee on all our excursions.
We offer full refunds for cancellations, as long as they are in accordance with the cancellation policy of the specific activity.
We offer the option of scheduling free meetings via Skype or video calls.
Generally, it is possible to change the date of your excursion without any inconvenience.
If you notice errors on your ticket, please contact us as soon as possible to correct it.
It is not mandatory to be a good swimmer to participate in all water excursions.
The age limit for the children’s price varies according to the specific activity.
At the moment, we only accept credit or debit cards through our payment gateway Stripe.
We can help you plan special events for large groups.
You will need your reservation code or confirmation email to access.
There is no cancellation fee if cancellation is made at least 48 hours in advance.
All our tours include travel insurance.
Most of our excursions are suitable for children and babies.
If the weather is adverse, we will look for an alternative at no additional cost.
When you make your reservation, you only pay an initial deposit and the rest is paid upon arrival.
Booking in advance secures your place and avoids unavailability.
We offer multiple communication channels, including email and live chat.
If you do not see the tour you want, please contact us as we may have it available soon.
If the tour is full, we will contact you to find an alternative or refund your money.
You will receive your ticket within 15 to 60 minutes during our office hours.
If you are not sure what to do, our Gran Canaria Tourist Quiz can help you find activities.
